Why ITS

Why choose

IT Tec Solutions

We are the leaders in Computer Support, IT Consulting and Managed Services serving companies throughout New York City, Jersey City, Piscataway and Secaucus

1. We Guarantee a One Hour Response.

Our expert technicians will answer your computer IT support problem without delay or it will be returned by an expert technician within 60 minutes or less. If we don’t respond in that one hour time period, the work is free.

2. Repairs in a Flash.

We know you don’t want to waste your valuable time waiting for your computer to be fixed. Our remote network IT support services are the answer to this. You can access your computer network remotely through our network support services. And if not, we’ll send a technician that very same day.

3. We Talk Like You Do

Your computer support and maintenance questions will be answered clearly. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon.

4. Absolute 100% Satisfaction is Our Guarantee.

Expect total satisfaction with our products, IT Consulting and technology support services. We’ll go out of our way with our IT management services to make sure you are a satisfied customer.

5. No Unforeseen or Unwanted Surprises.

Your network or data will not be damaged, that’s a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. Any significant risks will be addressed with clear explanation as we obtain your authorization before we perform the work. Having your files and data backed up beforehand is another way to go

6. We Guarantee All Projects To Be Completed On Time within Budget.

There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.

7. Absolute 100% Satisfaction is Our Guarantee.

Invoices Will Be Accurate – Guaranteed. Each detailed bill from us will be completely accurate – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.